Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

After copying my emails to a Gmail account I have lost the attachment from the emails

  • 1 відповідь
  • 2 мають цю проблему
  • 1 перегляд
  • Остання відповідь від Tailer Giacometti

more options

I have two accounts configured in Thunderbird. One of them isn't for a Gmail account and the other one is for a Gmail account. I've just made a backup of my emails from the first to the Gmail account. I have followed the guide help step by step. When the process has finished I had all my messeges in the Gmail account and I could read any of them, but the attachments were lost. So, I have made the copy again putting the emails in their original folder. After that, I can read the emails and I have access to the attachments.

I've repeat this process two or three times and it happens in the same way. So, how can I make this copy (backup) without losing the attachments?

Thanks.

I have two accounts configured in Thunderbird. One of them isn't for a Gmail account and the other one is for a Gmail account. I've just made a backup of my emails from the first to the Gmail account. I have followed the guide help step by step. When the process has finished I had all my messeges in the Gmail account and I could read any of them, but the attachments were lost. So, I have made the copy again putting the emails in their original folder. After that, I can read the emails and I have access to the attachments. I've repeat this process two or three times and it happens in the same way. So, how can I make this copy (backup) without losing the attachments? Thanks.

Усі відповіді (1)

more options

This forum is in Spanish, try using the Mozilla Help forum in your language: https://support.mozilla.org/en-US/questions/