Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Images don't fully display when too big- Black bottom

  • 2 відповіді
  • 8 мають цю проблему
  • 1 перегляд
  • Остання відповідь від ThomasDb

ThomasDb
ThomasDb
more options

Hey,

I have this recurring problem of picture display. Basically the top of the picture is loaded fine, but at some point it only displays black. This only occurs on extremely long pictures -generally 9gag posts/ reddit picture posts-.

Here is an example of picture that don't load correctly. -~800x9200- http://i.imgur.com/SZrkxom.png Unfortunately I can't manage to upload a picture on your website, even after several size reductions. -There is definitively a problem on this side too if I can't upload a jpeg of less than 50kB-

Basically my browser can't display the last 2 panels of the comic. The picture is not cropped, but the last 2 panels are blacked out.

Hey, I have this recurring problem of picture display. Basically the top of the picture is loaded fine, but at some point it only displays black. This only occurs on extremely long pictures -generally 9gag posts/ reddit picture posts-. Here is an example of picture that don't load correctly. -~800x9200- http://i.imgur.com/SZrkxom.png Unfortunately I can't manage to upload a picture on your website, even after several size reductions. -There is definitively a problem on this side too if I can't upload a jpeg of less than 50kB- Basically my browser can't display the last 2 panels of the comic. The picture is not cropped, but the last 2 panels are blacked out.

Обране рішення

The image looks the same for me on Windows 7 in Firefox and Chrome.

In case this is an incompatibility between Firefox and your graphics card/chipset driver software, could you test with Firefox's use of hardware acceleration disabled? You can set that in the Options dialog:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

This takes effect the next time you exit Firefox and start it up again. Any difference?

For future reference, Firefox for Windows has long had problems with images either taller or wider than 36,000 pixels. This isn't that issue.

Читати цю відповідь у контексті 👍 2

Усі відповіді (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Вибране рішення

The image looks the same for me on Windows 7 in Firefox and Chrome.

In case this is an incompatibility between Firefox and your graphics card/chipset driver software, could you test with Firefox's use of hardware acceleration disabled? You can set that in the Options dialog:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

This takes effect the next time you exit Firefox and start it up again. Any difference?

For future reference, Firefox for Windows has long had problems with images either taller or wider than 36,000 pixels. This isn't that issue.

Змінено jscher2000 - Support Volunteer

ThomasDb
ThomasDb Власник питання
more options

It seems to have solved the problem on the example I gave. Thank you very much.

I'll keep this question updated if it happens again