Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Cannot copy to sent folder.

  • 6 відповідей
  • 14 мають цю проблему
  • 3 перегляди
  • Остання відповідь від sfhowes

more options

Thunderbird has begun hanging while copying messages to the sent folder. This is a Google Business gmail account I'm working with. I've tried changing the 'copy to' setting to point to the local folder and to the IMAP folder, and I've tried compacting the sent folders and deleting tons of older emails, but I still have the problem. What's my next step?

Thunderbird has begun hanging while copying messages to the sent folder. This is a Google Business gmail account I'm working with. I've tried changing the 'copy to' setting to point to the local folder and to the IMAP folder, and I've tried compacting the sent folders and deleting tons of older emails, but I still have the problem. What's my next step?

Обране рішення

With regular Gmail accounts, and I presume also with Business accounts, a copy of the sent message is automatically stored in the IMAP Sent folder, so you should uncheck "Place a copy in" under Tools/Account Settings/accountname/Copies & Folders. Does this make any difference?

Читати цю відповідь у контексті 👍 5

Усі відповіді (6)

more options

Вибране рішення

With regular Gmail accounts, and I presume also with Business accounts, a copy of the sent message is automatically stored in the IMAP Sent folder, so you should uncheck "Place a copy in" under Tools/Account Settings/accountname/Copies & Folders. Does this make any difference?

more options

Ah! Fantastic. That solves the issue for three of my accounts.

The remaining mail account is on HostGator. Since Gmail's spam filter is massively better than HostGator's, I've got it set up to forward all mail to a Gmail account, which I then check in Thunderbird and reply to using HostGator's SMTP so that my outbound mail goes from the proper address. Would the same technique apply with a non Gmail SMTP?

more options

Yes, any service that automatically copies sent messages will work the same. That's the case with Gmail and Hotmail/outlook.com, but not all services. A simple test mail should confirm the status of HostGator.

more options

Awesomesauce. Thanks!

more options

I don't see the point of the above answer,

I'm using Thunderbird with a Googlemail account so that I don't need to look at the web-based interface for Googlemail.

If I uncheck Save copies, it won't save a copy at all - that would be disastrous.

Why does Thunderbird sometimes refuse to save a copy ?

How do I resolve this ?

more options

You can easily send a test message and see if sent messages are automatically saved, even with the option turned off in TB. If you have chosen to synchronize the Gmail Sent folder, that folder should show the sent messages in TB. That's how it works in Hotmail/live/outlook.com accounts, and it should be the same with Gmail.