Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Sound is faint on You Tube, but ads are still loud.

  • 10 відповідей
  • 2 мають цю проблему
  • 1 перегляд
  • Остання відповідь від kj2008

more options

Sound is faint on You Tube and some other videos, but ads are still loud. The exact same You Tube video will sound loud in IE. This is an ASUS laptop with Windows 7. I have Silverlight already (just checked.)

Sound is faint on You Tube and some other videos, but ads are still loud. The exact same You Tube video will sound loud in IE. This is an ASUS laptop with Windows 7. I have Silverlight already (just checked.)

Усі відповіді (10)

more options

Let's start with this;

Update your Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Updated Adobe, Flash, Java and also got updates from Windows Update (except Skype). Nothing has changed: audio from some places like You Tube and the NPR web site is faint; ads are loud. So is Writers Almanac. Maybe I am missing something in the article about graphics drivers, I don't know.

Змінено kj2008

more options

Did you check the volume settings in the HTML5 media player?

See also:

more options

Where do I see how to do that? Sorry, I don't know what a HTML5 media player is.

more options

Run the mouse over the clip you want to watch. Does a control board show up? Look for the volume control.

Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}

more options

Thanks. I've got the volume turned up on Windows itself. On the videos there's mute or un-mute, no volume control. Thanks for the links. I figured I'd deal with the ad blocking later once I can listen to music again.

more options

Does Silverlight need to be set up to always activate? It's set to ask to activate, which looks like a default here, I don't see anything asking. Or does this have nothing to do with my problem? I think Flash is set to always activate. Still having the same problem. Oddly enough, music used to work OK up until some time this year.

more options

I've called the big guys to help you. Good luck.

more options

Thanks. I hope someone has a fix for this.

more options

That was a nice thing to do, to see if someone else could help. Only I didn't hear from anyone. So is Firefox on my computer hopelessly messed up? If I wanted to put it back to all its original settings, could I do that without losing all the bookmarks?