Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Sync not working

  • 2 відповіді
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від cor-el

more options

I have two platforms, both are kept up to date:

Windows 7 Firefox 39.0

Fedora 20 Firefox 38.0.5

On both of them I have sync enabled. When I add a bookmark on one of the platforms the other one receives it. When I remove a bookmark on Windows, it's not being removed from Fedora. When I remove a bookmark on Fedora it's not being removed on Windows.

Could someone at least tell me how to debug this? I can't find any logs (are there any?), when force a sync nothing happens (the icon turns blue and starts rotating for a few minutes and then stops)

I have two platforms, both are kept up to date: Windows 7 Firefox 39.0 Fedora 20 Firefox 38.0.5 On both of them I have sync enabled. When I add a bookmark on one of the platforms the other one receives it. When I remove a bookmark on Windows, it's not being removed from Fedora. When I remove a bookmark on Fedora it's not being removed on Windows. Could someone at least tell me how to debug this? I can't find any logs (are there any?), when force a sync nothing happens (the icon turns blue and starts rotating for a few minutes and then stops)

Усі відповіді (2)

more options

Type about:sync-log in the URL bar and hit Enter.

Error logs will be listed.

If there aren't any error logs, services.sync.log.appender.file.logOnSuccess can be toggled to true in about:config to get "success" logs to be generated.

more options

Do not forget to reset the services.sync.log.appender.file.logOnSuccess pref to false after you have finished testing Sync or you will end up with a lot of unnecessary log files once the issue is resolved.

If you want then you can upload a recent log to this website if the log is too big to put in a reply.