Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firefox keeps Crashing when launching new tab.

  • 2 відповіді
  • 28 мають цю проблему
  • 1 перегляд
  • Остання відповідь від kenkon

more options

I just installed Windows 10 and I can open a new window of firefox without it crashing but when i open a new tab, it crashes. Every single time. It doesn't do it in safe mode and I tried uninstalling and reinstalling. I also tried to disable all my addons. Here are the last three crash reports. bp-aa822480-d0a3-47a7-8596-8ab002150805 8/5/2015 4:19 PM bp-5ed7ffc3-7f7c-445a-9ab2-b7af42150805 8/5/2015 4:16 PM bp-bb56f345-1f43-4fca-884f-ab34b2150805 8/5/2015 3:46 PM

I just installed Windows 10 and I can open a new window of firefox without it crashing but when i open a new tab, it crashes. Every single time. It doesn't do it in safe mode and I tried uninstalling and reinstalling. I also tried to disable all my addons. Here are the last three crash reports. bp-aa822480-d0a3-47a7-8596-8ab002150805 8/5/2015 4:19 PM bp-5ed7ffc3-7f7c-445a-9ab2-b7af42150805 8/5/2015 4:16 PM bp-bb56f345-1f43-4fca-884f-ab34b2150805 8/5/2015 3:46 PM

Обране рішення

That looks like a problem with the graphics display driver.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Читати цю відповідь у контексті 👍 5

Усі відповіді (2)

more options

Вибране рішення

That looks like a problem with the graphics display driver.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

Known issue with AMD/ATI graphics driver and your graphics card on Windows 10. A possible workaround is to turn off hardware acceleration in Firefox:

  1. Click the menu button New Fx Menu and select Options.
  2. Select the Advanced panel and then the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Restart Firefox and see if the problems persist.

Did this fix your crashes?