Videos (e.g., at http://www.ctvnews.ca/video?playlistId=1.2670149) won't play in Firefox (although it plays in Chrome) as of @November 2015.
The loading circle circles, then stops. The page/video remains black and inert. When I check the plugin updates, I'm notified that "Adobe Reader - Adobe PDF Plug-In For Firefox and Netscape outdated 15.9.20069.28170 - Orange Update Now". I update, but for some reason it's just not sticking. I get the same response each time. I've updated Flash Player several times; attempted to uninstall and reinstall, but my uninstall window doesn't actually seem to want to uninstall this program. I've restarted Firefox in Safe Mode, but gotten the same result -- black, inert video windows.
Усі відповіді (2)
Crashes or other problems with certain multimedia content in Firefox (such as Flash videos, animations or games) can often be resolved by performing the steps in these Knowledge Base articles:
Please tell us if this helped!
Thank you for responding, Alex. I'd already been through those options a number of times. I apologize for not making that clearer. :)