Firefox has my location wrong - how do I fix this?
Firefox thinks I'm located in Poland (I'm actually in the UK) and is sharing this information with other websites, so all the adverts I see eg. on Youtube are in Polish, and when I type a search into the search bar I am redirected to google.pl. This has been happening for a couple of days now, but I've been using Firefox on this computer for years.
I just checked and my IP address's host location is in the UK.
I haven't accessed any Polish sites, and even if I had I clear Cookies first thing whenever I log on to the computer, and that hasn't fixed the problem.
I don't have any proxies or VPNs installed.
My language is set as English (UK) in both Google's and Firefox's settings.
I have tried clicking 'update location' in Google but it is really sure that I'm in Warsaw.
I know it seems trivial, but it is so annoying! I'm wondering a) how to fix it and b) is this a sign of a bigger problem?
Обране рішення
Please ensure that your router location setting is correctly configured. Please refer to your router's manual or your internet service provider for more details on doing this.
Whenever an issue like this occurs, it is always a good idea to check for malware or other malicious content on your system. You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner
- Hitman Pro
- ESET Online Scanner
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
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Вибране рішення
Please ensure that your router location setting is correctly configured. Please refer to your router's manual or your internet service provider for more details on doing this.
Whenever an issue like this occurs, it is always a good idea to check for malware or other malicious content on your system. You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner
- Hitman Pro
- ESET Online Scanner
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted.
- Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.
You can use this button to go to the current Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
- http://kb.mozillazine.org/Profile_folder_-_Firefox