Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firefox 'hangs' after about an hour use. Matters not the site(s). Clears if I "end process" in Task Manager, but wont clear on own if I dont do that.

  • 1 відповідь
  • 2 мають цю проблему
  • 12 переглядів
  • Остання відповідь від FredMcD

Cidron
Cidron
more options

Firefox hangs after about an hour of use, regardless of actual use volume, sites visited, etc. 1. Other browsers will function. 2. It will clear if I shut down Firefox and End Process at Task Manager (win7 still) 3. Clearing it will not resolve long term, as about an hour later, it will hang again. 4. Sample sites, Facebook, a few game sites, ESPN, Yahoo(mail),

Have run virus and malwares - with no atypical results. Have cleared cookies, and attempted most Firefox trouble shooting methods in the knowledgebase.

Have a few plug-ins (no-script, theme font and size changer) in use. But, the sites are the normal ones visited, prior to this trouble, as well as after, with no changes to either plug-in.

Firefox hangs after about an hour of use, regardless of actual use volume, sites visited, etc. 1. Other browsers will function. 2. It will clear if I shut down Firefox and End Process at Task Manager (win7 still) 3. Clearing it will not resolve long term, as about an hour later, it will hang again. 4. Sample sites, Facebook, a few game sites, ESPN, Yahoo(mail), Have run virus and malwares - with no atypical results. Have cleared cookies, and attempted most Firefox trouble shooting methods in the knowledgebase. Have a few plug-ins (no-script, theme font and size changer) in use. But, the sites are the normal ones visited, prior to this trouble, as well as after, with no changes to either plug-in.

Усі відповіді (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.