We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

bp-00b53ebd-9c88-48be-8c1c-500f82160227 27.02.2016 15:35 bp-2ba0b830-1dc2-4877-a883-c79de2160227 27.02.2016 12:38 bp-eb400d27-4b40-4c15-8a57-3cfad2160227 27.02.2016 12:37 bp-e009a2f4-b07e-4745-8df8-0d3f32160221 21.02.2016 19:42 bp-68a55de6-486f-4f65-8b3c-e822b2160221 21.02.2016 19:41

thank you kind regards Walter