Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Problem installing Thunderbird

  • 1 відповідь
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від Zenos

more options

I tried to install Thunderbird, and ran the installation program called Setup. The intalllation hung up at some point, and the progress bar did not move for several hours. I decided to cancel the installation and try again. Clicking the red X box on the install frame did nothing. I went into Task Manger > Processes > End process. The process did not end, but Processes greyed out, I inferred inoperative. So I performed a hard stop. When I restarted, it appeared that Tb had installed. However some incoming mail was placed at the top of the Inbox list, and other items were placed at the bottom.

I suspect this bizarre sequence was caused by a bug, which I would like to report

I am running Windows 7 on a machine with ample resources.

I tried to install Thunderbird, and ran the installation program called Setup. The intalllation hung up at some point, and the progress bar did not move for several hours. I decided to cancel the installation and try again. Clicking the red X box on the install frame did nothing. I went into Task Manger > Processes > End process. The process did not end, but Processes greyed out, I inferred inoperative. So I performed a hard stop. When I restarted, it appeared that Tb had installed. However some incoming mail was placed at the top of the Inbox list, and other items were placed at the bottom. I suspect this bizarre sequence was caused by a bug, which I would like to report I am running Windows 7 on a machine with ample resources.

Усі відповіді (1)

more options

Maybe you abbreviated the installer file's name, but it's usually of the form:

"Thunderbird Setup 45.1.1.exe"

If you really got one called "Setup.exe" then maybe it isn't the real thing.

https://www.mozilla.org/en-US/thunderbird/all/