Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

How do I access my spam/junk file (where is it ?)

  • 4 відповіді
  • 7 мають цю проблему
  • 13 переглядів
  • Остання відповідь від Dickenson

more options

Have not received e-mails and am told they must be in my junk flle. I do not know how to access this file because I don't know where it is? As you may guess I am not computer savy !!

Have not received e-mails and am told they must be in my junk flle. I do not know how to access this file because I don't know where it is? As you may guess I am not computer savy !!

Обране рішення

You may have an account that connects using POP, which would mean that a Spam folder would be found on the server (but not in a mail client such as Thunderbird.)

Go and login to your email in your browser via the provider's web page and look for a Spam or Junk folder there.

Читати цю відповідь у контексті 👍 5

Усі відповіді (4)

more options

Mine appear in the pane at the left where my accounts and their folders are listed.

Do you have such a pane?

more options

Thank you so much for taking the time to respond. I have such a pane but it only contains Inbox/Drafts/Sent/Archives/Deleted.

more options

Вибране рішення

You may have an account that connects using POP, which would mean that a Spam folder would be found on the server (but not in a mail client such as Thunderbird.)

Go and login to your email in your browser via the provider's web page and look for a Spam or Junk folder there.

more options

Brilliant ! Found it. Thanks a million.