Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

the clock and date on e-mails received is wrong, how do I change that?

  • 1 відповідь
  • 3 мають цю проблему
  • 3 перегляди
  • Остання відповідь від Zenos

Tarri
Tarri
more options

i.e I got an e-mail this morning at arrived at 8.15 real time and according to the e-mail it arrived at 5.16 and there is no date. How can I fix this please

i.e I got an e-mail this morning at arrived at 8.15 real time and according to the e-mail it arrived at 5.16 and there is no date. How can I fix this please

Обране рішення

The absence of the date isn't a problem, I think. That is Thunderbird's default setting; today's messages show just the time, other messages show both date and time.

Did this message come from someone a couple of timezones away? You have a notional 3 hr error there.

Check your own computer is set to the right time and timezone. Users sometimes set the clock, overlooking the timezone (or daylight savings adjustment), but internally the machine in California thinks it's on New York time.

If this message is a one-off, it's possible that the sender has a similar issue. It can be instructive to read through the message header (ctrl+u) and see the timestamps added by various servers. A jump or discontinuity can indicate a localized problem. Servers usually have well-maintained clocks and may report in UTC (which is rather like the older GMT) plus a timezone offset.

Читати цю відповідь у контексті 👍 3

Усі відповіді (1)

Zenos
Zenos
more options

Вибране рішення

The absence of the date isn't a problem, I think. That is Thunderbird's default setting; today's messages show just the time, other messages show both date and time.

Did this message come from someone a couple of timezones away? You have a notional 3 hr error there.

Check your own computer is set to the right time and timezone. Users sometimes set the clock, overlooking the timezone (or daylight savings adjustment), but internally the machine in California thinks it's on New York time.

If this message is a one-off, it's possible that the sender has a similar issue. It can be instructive to read through the message header (ctrl+u) and see the timestamps added by various servers. A jump or discontinuity can indicate a localized problem. Servers usually have well-maintained clocks and may report in UTC (which is rather like the older GMT) plus a timezone offset.