Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

how to go back 1 page on the mozilla support website?

  • 3 відповіді
  • 2 мають цю проблему
  • 1 перегляд
  • Остання відповідь від lr

more options

I wasn't sure where to ask this question, but it seems to apply to all parts of the support.mozilla.org website (mozilla, thunderbird, etc). When I type a search term in the "search mozilla support" box near the top of the page and click, a list of relevant questions/answers comes up. Then I click on one of them. But then when I want to go back a page to the list of questions/answers so that I can look at another relevant question/answer from the original list, I click on the back arrow, but instead of taking me back just one page, which is what happens in other websites, clicking the back arrow takes me back to the very beginning and I have to start all over and retype my search query into the 'search mozilla support" again. What am I doing wrong? How do I go back just one page?

I wasn't sure where to ask this question, but it seems to apply to all parts of the support.mozilla.org website (mozilla, thunderbird, etc). When I type a search term in the "search mozilla support" box near the top of the page and click, a list of relevant questions/answers comes up. Then I click on one of them. But then when I want to go back a page to the list of questions/answers so that I can look at another relevant question/answer from the original list, I click on the back arrow, but instead of taking me back just one page, which is what happens in other websites, clicking the back arrow takes me back to the very beginning and I have to start all over and retype my search query into the 'search mozilla support" again. What am I doing wrong? How do I go back just one page?

Обране рішення

It is just how the search works. There are a few things that I consider could and should have been improved, however it is likely we will be changing to alternative software soon. Lets hope the search facilities improve then.

There is also an advanced search as mentioned by the-edmeister

Читати цю відповідь у контексті 👍 2

Усі відповіді (3)

more options

Try using the Advanced Search feature for this fora. https://support.mozilla.org/en-US/search/advanced

But, if you "go back" to that page from a search results page it will reset anything that was selected or input.

more options

Вибране рішення

It is just how the search works. There are a few things that I consider could and should have been improved, however it is likely we will be changing to alternative software soon. Lets hope the search facilities improve then.

There is also an advanced search as mentioned by the-edmeister

more options

Thanks for the information. At least I know now it's not that I was just doing it wrong!