Can you check if i have or do not have something synchronized on this email address (not from today)?
Hi, I reinstalled my computer. Then, because i had forgotten my password, i changed it. Then i tried to sync but there were no result. Now only think that i get is bookmark from today. Is computer name important?
BR, Renārs Krīgers
Усі відповіді (2)
Hi
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
When you reset your Sync Password your data is cleared from the Sync server. The Password is used to create the encryption "key" for your data, a different Password would create a different "key" - your data couldn't be decrypted with the new "key", so that old data is cleared.
There is a warning message about that action, I guess that you didn't see it.
