We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Stolen computer - sync

  • 2 відповіді
  • 1 має цю проблему
  • 42 перегляди
  • Остання відповідь від Luc-jar

Luc-jar
Luc-jar
more options

My laptop with all my important bookmarks and other important information is stolen on holiday. I did use sync but only on my laptop and no other devices. Now I want my new laptop to have all my bookmarks but after linking my sync login/password i dont receive any bookmarks.

Isnt the data stored in the cloud or does sync only sync devives without storing the info online? Now I synced my new laptop with another PC and I get the bookmarks from that PC But I would like to have all bookmarks, etc from my old/stolen laptop. Is that possible?

many thanks in advance

My laptop with all my important bookmarks and other important information is stolen on holiday. I did use sync but only on my laptop and no other devices. Now I want my new laptop to have all my bookmarks but after linking my sync login/password i dont receive any bookmarks. Isnt the data stored in the cloud or does sync only sync devives without storing the info online? Now I synced my new laptop with another PC and I get the bookmarks from that PC But I would like to have all bookmarks, etc from my old/stolen laptop. Is that possible? many thanks in advance

Обране рішення

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Читати цю відповідь у контексті 👍 1

Усі відповіді (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Вибране рішення

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Luc-jar
Luc-jar Власник питання
more options

Thank you for the quick and clear answer.