All Email Accounts Gone But Address Book Is Still There
I opened Thunderbird 45.5.0 running Windows 10 the other day and all of my email accounts are gone. Thunderbird started the wizard asking me to create a new email account. But my address book is still there.
If I look in my default profile path in the Mail folder, all of my old email accounts are there. I've ran Thunderbird - profilemanager and create a new user pointing back to the path where my existing email accounts are. Also searched the Mozilla support pages and have tried several suggestions, none have worked.
Any ideas?
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The best way that I know to deal with this is to create a new Thunderbird Profile in a new folder, and import your data from the old profile.
See: Create a clean new profile in Thunderbird and import your stuff from the old profile
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The best way that I know to deal with this is to create a new Thunderbird Profile in a new folder, and import your data from the old profile.
See: Create a clean new profile in Thunderbird and import your stuff from the old profile
Look at this first: Recovering a profile that suddenly disappeared
Thanks Bruce. I got the email accounts back by deleting the profile.ini file then renaming prefs-1.js to prefs.js. Then using Thunderbird profilemanager created a new user and pointed the path back to the original profile path with p3dotk2e.default.
Not sure if both actions or one or the other fixed my problem? But at least I have my account back!
That's good. With the new name for the profile (ie. not default), maybe this won't happen again.