Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Kaspersky plugins (safe money and secure keyboard) not responding after most recent update (51.0.1)...is there a fix?

  • 1 відповідь
  • 1 має цю проблему
  • 7 переглядів
  • Остання відповідь від cor-el

claybuster
claybuster
more options

Kaspersky Safe Money and the Secure Keyboard were working fine up until this recent update a few days ago. Window in lower right of Safe Money pop-up states plugins are not enabled. When I check the plugins from the Firefox Menu, the plugins are there and they are enabled. I should get a green border around the Safe Money Secure Browser but it is an orange border and that indicates the browser is not as secure as it could or should be. Everything was fine until this most recent update. I am using Window Vista. Thank You. Any help appreciated.

Kaspersky Safe Money and the Secure Keyboard were working fine up until this recent update a few days ago. Window in lower right of Safe Money pop-up states plugins are not enabled. When I check the plugins from the Firefox Menu, the plugins are there and they are enabled. I should get a green border around the Safe Money Secure Browser but it is an orange border and that indicates the browser is not as secure as it could or should be. Everything was fine until this most recent update. I am using Window Vista. Thank You. Any help appreciated.

Усі відповіді (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You will have to contact Kaspersky to see if they have an update for their Firefox extensions that is compatible with the current release. Note that new Firefox versions are available long in advance via the beta and nightly update channels, so companies that support the Firefox browser should have enough time to ensure that their clients aren't confronted with compatibility issues like you encounter.