Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Why doesn't my new computer bring in bookmarks saved on my Android?

  • 1 відповідь
  • 5 мають цю проблему
  • 1 перегляд
  • Остання відповідь від Paul

sirtyler
sirtyler
more options

I have Firefox Sync enabled on both my Android phone and my computer. I have about 100 bookmarks or so saved on my Android, which is signed into my Firefox Sync account. When I got my new laptop, I downloaded Firefox, then went into the menu and signed in to Firefox Sync using the same email address and password as I use on my phone. I expected all of those bookmarks to be brought over to my laptop, but nothing happened. I can't figure out why it isn't bringing anything over. Please help! Thanks.

I have Firefox Sync enabled on both my Android phone and my computer. I have about 100 bookmarks or so saved on my Android, which is signed into my Firefox Sync account. When I got my new laptop, I downloaded Firefox, then went into the menu and signed in to Firefox Sync using the same email address and password as I use on my phone. I expected all of those bookmarks to be brought over to my laptop, but nothing happened. I can't figure out why it isn't bringing anything over. Please help! Thanks.

Усі відповіді (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Sync
  2. Tap on Synchronise now

This will “force” a synchronisation of the data that is on the local device storage.