Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firefox won't open but computer says it is already open yet nothing shows in task manager

  • 2 відповіді
  • 14 мають цю проблему
  • 12 переглядів
  • Остання відповідь від Franco0359

more options

Firefox doesn't open when I click on the icon. However I can't uninstall it (to re-instal it) as the computer says it's open altho it doesn't show in task manager.

How can I clear it one way or the other?

Firefox doesn't open when I click on the icon. However I can't uninstall it (to re-instal it) as the computer says it's open altho it doesn't show in task manager. How can I clear it one way or the other?

Обране рішення

Thanks. Immediately on booting up there was the same situation. Task manager said no apps running. Clicking on 'detail' and scrolling down, I found the little Firefox blighter. Closed it, and was then able to uninstall.

Thanks for your help.

Читати цю відповідь у контексті 👍 1

Усі відповіді (2)

more options

The fastest way clear it, would probably be restarting your device (I assume PC in this case). After the restart, you should be able to remove it without any issues. If you want to avoid the restart you can try following: 1. Open task manager and select details tab. 2. Look for any Firefox related processes. If you find any, terminate them. 3. If you can't find them there, look at services tab. Search for Mozilla-related services and stop them.

Hopefully, this helps to solve your issue. Good luck!

more options

Вибране рішення

Thanks. Immediately on booting up there was the same situation. Task manager said no apps running. Clicking on 'detail' and scrolling down, I found the little Firefox blighter. Closed it, and was then able to uninstall.

Thanks for your help.