Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player.

  • 2 відповіді
  • 7 мають цю проблему
  • 2 перегляди
  • Остання відповідь від Rtippitt

Rtippitt
Rtippitt
more options

After updating Firefox to version 55, I get this message "Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player" when trying to open Cookie Jam on Facebook. I updated Adobe flash player and still get the same note. Game recommends changing to Chrome which I do not want to do. Please help. Should I uninstall Firefox update? What are the series of steps I must take that the page is suggesting?

After updating Firefox to version 55, I get this message "Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player" when trying to open Cookie Jam on Facebook. I updated Adobe flash player and still get the same note. Game recommends changing to Chrome which I do not want to do. Please help. Should I uninstall Firefox update? What are the series of steps I must take that the page is suggesting?

Усі відповіді (2)

jayelbe
jayelbe
more options

Hi Rtippitt,

Sorry to hear you're having problems. There seems to be a problem with the cookie jam game not being coded correctly.

You can get around this by following these steps:

  1. Right click on the "please note..." message and then click This Frame > Show Only This Frame
  2. Once the page has reloaded, look for a shield icon near the top-left of the screen (it will be just to the right of the back button). If you see the shield, click it, then click Disable Tracking Protection for this Site.
  3. Nearly there! You'll see a grey box where the game should be, with a message: "This site uses a plugin which may slow Firefox". Click the grey box and then click Allow Now.
Rtippitt
Rtippitt Власник питання
more options

Thanks for the assistance jayelbe. I was able to perform #1 as you stated above but there was no shield to perform the other steps. I was able to play the game after clicking on "show on the frame" though. Should I try to do anything else or should it be ok to play the game as is?

Змінено Rtippitt