Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема закрита і перенесена в архів. Якщо вам потрібна допомога, запитайте.

lost all my saved emails in folders

  • 12 відповідей
  • 4 мають цю проблему
  • 1 перегляд
  • Остання відповідь від Pete

more options

ive had thunderbird for many years and acumulated a few hundred emails in folders, today I went to find one and all of my folders are empty! eneryone... 29 folders that had saved emails are gone?

ive had thunderbird for many years and acumulated a few hundred emails in folders, today I went to find one and all of my folders are empty! eneryone... 29 folders that had saved emails are gone?

Усі відповіді (12)

more options

is your account IMAP or POP?

more options

imap was the setup

more options

so If it is IMAP your folder will be on the mail server and synchronized to Thunderbird. So what "other" errors are you seeing, like an inability to contact the server.

more options

yes now the question is how do i connect to the server to get my emails back ?

more options

kcable said

yes now the question is how do i connect to the server to get my emails back ?

Matt said

so If it is IMAP your folder will be on the mail server and synchronized to Thunderbird. So what "other" errors are you seeing, like an inability to contact the server.

Perhaps you could answer my question.

more options

i dont see any other errors? unless they are there and im missing them? i get mail, can send mail, can save into folders. im not sure where to look?

more options

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Hi Kcable I would suggest you a software to recover all you lost mails. I found a tool which is can easily retrieve all the mails. Use Freeviwer's MBOX File Viewer Tool. Link below

Змінено James

more options

i tried this and it does not seem to help, this is the second time this has happened to me in all the years I have used thunderbird and iv'e decided to change to outlook. It deos not seem as easy to use but from what I have researched i will not lose my emails i save. Thanks for your help have a great week Kevin

more options

kcable said

i tried this and it does not seem to help, this is the second time this has happened to me in all the years I have used thunderbird and iv'e decided to change to outlook. It deos not seem as easy to use but from what I have researched i will not lose my emails i save. Thanks for your help have a great week Kevin

Best of luck. Outlook has a long history of corrupting it's files and loosing mail. I suggest you type corrupt PST into Google before you make any assumptions about the state of outlooks store.

Personally I do not recommend any commercial products to fix Thunderbird problems. after all the mbox files are simple text files who needs a program to open them.

However you have made it obvious you do not want to participate in the process needed to solve you issue, so I will not discuss Thunderbird in this post, other than to say I have no idea what you are seeing so reasly fail to comprehend what you are on about. You failure to provide some sort of image makes it impossible to comprehend what is occuring.

more options

I have the same issue. Sometime ago I changed my att/Yahoo mail connection from POP to Imap when POP quit working. All was OK.

It appears that Yahoo has migrated all my folders over to itself, where they are still available, but I have nothing left on Thunderbird starting yesterday. When I tried to send an email, I got this message in a pop-up box:

more options

Note to KCABLE:

use the Windows SNIP tool to be able to provide full & partial screen shots.

Google it for help.