Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

cant download attachments in hotmail/outlook

  • 1 відповідь
  • 3 мають цю проблему
  • 2 перегляди
  • Остання відповідь від Shadow110

hassanmo
hassanmo
more options

Hello, I am no longer able to download attachments from hotmail/outlook. This occurs on my MAC as well as my PC. I did a refresh of Firefox and it fixed another problem ( I couldnt view attachments in the preview pane but now I can) but I still cant directly download files. I now have to download through the preview pane. Everything works if I use IE. Ive searched for hours looking for a fix, none yet. My firefox is fully updated and I cleared my cache. Thank you for your help.

Hello, I am no longer able to download attachments from hotmail/outlook. This occurs on my MAC as well as my PC. I did a refresh of Firefox and it fixed another problem ( I couldnt view attachments in the preview pane but now I can) but I still cant directly download files. I now have to download through the preview pane. Everything works if I use IE. Ive searched for hours looking for a fix, none yet. My firefox is fully updated and I cleared my cache. Thank you for your help.

Усі відповіді (1)

Shadow110
Shadow110
more options

Please consider turning on send info to Mozilla before posting a question. This helps us help you.

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall using the Full Version Installer Firefox 56.0.2 is current release https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.