Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Cannot send emails

  • 2 відповіді
  • 1 має цю проблему
  • 5 переглядів
  • Остання відповідь від user01229325

PaulHerk
PaulHerk
more options

I asked this question before and they referred me to a TWC page showing how to configure the outgoing emails as shown in the following link: https://www.timewarnercable.com/en/support/faqs/faqs-internet/e-mailacco/incoming-outgoing-server-addresses.html See my previous posting from paulherk and answered by Airmail. I let Thunderbird configure the STMP configuration. It configured the STMP as shown in the first screen shot. When I tried to send an email, i received the error message shown in the second screen shot. The set up is what the help page from TWC indicated that it should be.

I asked this question before and they referred me to a TWC page showing how to configure the outgoing emails as shown in the following link: https://www.timewarnercable.com/en/support/faqs/faqs-internet/e-mailacco/incoming-outgoing-server-addresses.html See my previous posting from paulherk and answered by Airmail. I let Thunderbird configure the STMP configuration. It configured the STMP as shown in the first screen shot. When I tried to send an email, i received the error message shown in the second screen shot. The set up is what the help page from TWC indicated that it should be.
Прикріплені знімки екрана

Усі відповіді (2)

christ1
christ1
  • Top 25 Contributor
more options

Check the TWC article again, and correct the SMTP server name.

user01229325
user01229325
more options

Here is your original post. Use that and do not start new threads for the same issue. https://support.mozilla.org/en-US/questions/1185564 And as Christ1 pointed out change the server name as I advised earlier.