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Graphics card issue on browsing Facebook with Firefox Quantum

  • 1 відповідь
  • 2 мають цю проблему
  • 1 перегляд
  • Остання відповідь від Shadow110

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After updating to Firefox Quantum, when I browse Facebook this error repeats with interval of few minutes "Display driver stopped responding and has recovered" Note: Facebook works fine on Google Chrome < System Specifications > Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) System Manufacturer: Dell Inc. System Model: Inspiron N5110 Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz (4 CPUs), ~2.1GHz Memory: 6144MB RAM Card name: Intel(R) HD Graphics 3000 Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family

After updating to Firefox Quantum, when I browse Facebook this error repeats with interval of few minutes "Display driver stopped responding and has recovered" Note: Facebook works fine on Google Chrome < System Specifications > Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) System Manufacturer: Dell Inc. System Model: Inspiron N5110 Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz (4 CPUs), ~2.1GHz Memory: 6144MB RAM Card name: Intel(R) HD Graphics 3000 Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family

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Please consider ticking send info to Mozilla before posting. It would have given me much needed info on your graphics card and drivers.

Message is a nice touch, usually just crashes. So in other words there is a some driver issues. The only way to fix those is to install drivers you have or to update the drivers. I guess Dell has stopped supporting this.

See if you can find updates for your Intel(R) HD Graphics 3000 as they are ??? : driverDate: ??-??-?? You can Google Intel(R) HD Graphics 3000 and find the download page https://downloadcenter.intel.com/product/81500/Intel-HD-Graphics-3000, but you may have to know what generation chipset you are using. CPU-Z would tell you this https://www.cpuid.com/ Can also try : https://www.intel.com/content/www/us/en/support/detect.html I do not see any errors in the drivers as I have not seen them. Old & corrupted Drivers cause a wide range of issues. Please keep them updated to prevent issues and you never know when Intel will stop supporting them. Also in today's intensive media on web sites it needs them.

Please let us know if this solved your issue or if need further assistance.