Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

One computer very slow connecting

  • 1 відповідь
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від Wayne Mery

more options

I've had this problem for a long time. On my main computer, Thunderbird is usually very slow connecting to the Comcast email server. It typically takes about 40 seconds to connect to start downloading messages and about 30 seconds to connect to upload. Sometimes it connects without the long wait. I have a backup computer with Thunderbird, and it connects right away.

The computer that works well uses Windows Defender. The slow one (my main computer) uses BitDefender, but I used to use Kaspersky. Both use 64-bit Windows 10 home.

What can be causing this slowdown, or how can it be fixed?

I've had this problem for a long time. On my main computer, Thunderbird is usually very slow connecting to the Comcast email server. It typically takes about 40 seconds to connect to start downloading messages and about 30 seconds to connect to upload. Sometimes it connects without the long wait. I have a backup computer with Thunderbird, and it connects right away. The computer that works well uses Windows Defender. The slow one (my main computer) uses BitDefender, but I used to use Kaspersky. Both use 64-bit Windows 10 home. What can be causing this slowdown, or how can it be fixed?

Усі відповіді (1)

more options

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?