Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Why will Twitter not allow me to log in suddenly using Firefox 58.0.2?

  • 3 відповіді
  • 6 мають цю проблему
  • 9 переглядів
  • Остання відповідь від FredMcD

more options

I was using Twitter and checked my Settings and then suddenly the site would not allow me to check or uncheck any boxes. I tried logging out to see if logging back in would fix the problem, but now I cannot log back in to my account. Furthermore, I cannot uncheck the "Remember me" box on the login screen and I cannot put in a different password, the autofill won't retract what's filled in except for the username. My account is working fine on Safari and Pale Moon, I can log out and in and change settings on both. I checked to see if Firefox had updated or something, and it hasn't changed.

I was using Twitter and checked my Settings and then suddenly the site would not allow me to check or uncheck any boxes. I tried logging out to see if logging back in would fix the problem, but now I cannot log back in to my account. Furthermore, I cannot uncheck the "Remember me" box on the login screen and I cannot put in a different password, the autofill won't retract what's filled in except for the username. My account is working fine on Safari and Pale Moon, I can log out and in and change settings on both. I checked to see if Firefox had updated or something, and it hasn't changed.

Обране рішення

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Читати цю відповідь у контексті 👍 3

Усі відповіді (3)

more options

Вибране рішення

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thanks alot, FredMcD. Clearing my cache worked. I was wondering if it could have been a problem with cookies since I use the Cookie AutoDelete add-on and have Twitter whitelisted so then removed it in order to clear the cookies, but that did not work earlier. I'm glad I can continue using Firefox Quantum rather than going back to another browser since Quantum has worked perfectly for me up until now. Cheers!

more options

Glad to help. Safe Surfing.