my compuserve page will no longer load correctly when I use firefox
duplicate of /questions/1209651 to keep in one thread.
I have now included a screenshot to help describe my problem. I just clicked on the compuserve page and got the image I attached herein. As you can see the two photos were duplicated and there was no mail section on the far left of screen, instead the duplicated photos took up the room that was formerly used for mail.
Змінено James
Усі відповіді (3)
Hi , there appears to be an issue that only affects users who have turned off cleartype font rendering within their windows settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: Firefox's performance settings
Please report back as to the above working or not.
Please try this if it did not : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
Thank you so much for your reply to my question. Unfortunately I am not a computer genius and I don't understand much of what you wrote. I will cut and paste it into a word document and try to get help in figuring it out. In the meantime I figured a way to get CompuServe into internet explorer 11 and make internet explorer my default browser which will make it easier at some point.
Thanks again.
Sharon
Question owner
Thank you so much for your reply to my question. Unfortunately I am not a computer genius and I don't understand much of what you wrote. I will cut and paste it into a word document and try to get help in figuring it out. In the meantime I figured a way to get CompuServe into internet explorer 11 and make internet explorer my default browser which will make it easier at some point.
Thank you, Sharon
Thanks again.
Sharon