Can't delete mails in Trash and Junk I can put them there but not delete
I move old mails to trash. I also move the junk to trash and then want to delete them. I delete everything and withing seconds it is all back. It takes about 20 minutes of deleting the SAME messages up to 10 times till they are finally gone. Why?
I move old mails to trash. I also move the junk to trash and then want to delete them. I delete everything and withing seconds it is all back. It takes about 20 minutes of deleting the SAME messages up to 10 times till they are finally gone. Why?
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re : I move old mails to trash. I also move the junk to trash and then want to delete them. I delete everything.
Do you do the following?
- right click on 'Trash' folder and select 'Empty trash/deleted'
- then right click on 'Junk' folder and select 'Compact'
- then right click on folder eg: Inbox' and select 'Compact folder
or compact all folders:
- 'Menu icon' > 'File' > 'Compact folders'
Note: when you delete emails they are hidden and marked as deleted, but they are not fully deleted until you compact the folder. Compacting removes 'marked as deleted' emails.