Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

I have 2 gmail accounts. TB recognises 1 account PW but not the other?

  • 2 відповіді
  • 1 має цю проблему
  • 8 переглядів
  • Остання відповідь від beeebeee

more options

Using a MACBOOKPRO 10.11.6. Recently changed 2 GMAIL passwords. Same procedure for both. TB recognises the PW for one of the accounts but not the other. I have my GMAIL set to allow insecure apps. I have tried the old password in case it didn't change. I've tried using the same PW for both accounts, didn't work. Must be an answer to this?

Using a MACBOOKPRO 10.11.6. Recently changed 2 GMAIL passwords. Same procedure for both. TB recognises the PW for one of the accounts but not the other. I have my GMAIL set to allow insecure apps. I have tried the old password in case it didn't change. I've tried using the same PW for both accounts, didn't work. Must be an answer to this?

Обране рішення

Thunderbird does not "recognise" your email password, your providers server does. Go to gmail and log into your account there. Figure out what your email password actually is. While you are there make sure you set Less Secure Apps for both account and not just the one that works. Once you know what your password is and it works there come back to Thunderbird.

Go to Options-Security-Passwords-Saved Passwords Click Show Passwords. What have to saved there for Thunderbird to use? If the saved password is not correct right click it and select Edit Password.

Читати цю відповідь у контексті 👍 1

Усі відповіді (2)

more options

Вибране рішення

Thunderbird does not "recognise" your email password, your providers server does. Go to gmail and log into your account there. Figure out what your email password actually is. While you are there make sure you set Less Secure Apps for both account and not just the one that works. Once you know what your password is and it works there come back to Thunderbird.

Go to Options-Security-Passwords-Saved Passwords Click Show Passwords. What have to saved there for Thunderbird to use? If the saved password is not correct right click it and select Edit Password.

more options

Thankyou! Less secure apps was only turned on in one account.