Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

filters not working

  • 8 відповідей
  • 1 має цю проблему
  • 6 переглядів
  • Остання відповідь від cpowell06

more options

All of my mail from linkedin.com keeps going to junk and spam. I've marked it as not junk a million times and it won't work. It just goes to Inbox and then a minute later goes back to junk.

Is there a way to accept all mail from a single domain?

All of my mail from linkedin.com keeps going to junk and spam. I've marked it as not junk a million times and it won't work. It just goes to Inbox and then a minute later goes back to junk. Is there a way to accept all mail from a single domain?

Обране рішення

Are you using SpamAssassin on the server?

Is the account in Thunderbird an IMAP account?

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
Читати цю відповідь у контексті 👍 0

Усі відповіді (8)

more options

Are you using yahoo? it sounds like it (ATT use Yahoo) If so, welcome to the wonders of yahoo spam filtering, where they know better than you. The only solution I have tis to get a mail provider that respects your decisions. Yahoo do not and offer no way to opt out.

more options

I am not using Yahoo sir.

more options

cpowell06 said

I am not using Yahoo sir.

So who are you using

more options

No one. I own the domain and have several emails attached to it. I use Thunderbird to bring in all of my mail. Mail from linkedin.com is the only mail that won't filter back to Inbox when I click Not Junk. Hope this helps.

more options

cpowell06 said

No one. I own the domain and have several emails attached to it. I use Thunderbird to bring in all of my mail. Mail from linkedin.com is the only mail that won't filter back to Inbox when I click Not Junk. Hope this helps.

Then you are using someone, who is the hosting provider? Or of you are doing your own hosting, what server mail software are you using.

more options

The hosting provider is InMotionHosting

more options

Вибране рішення

Are you using SpamAssassin on the server?

Is the account in Thunderbird an IMAP account?

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
more options

Thanks for your help. I called In Motion Support and they helped me fix it.