Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

firefox wont' search for anything

  • 2 відповіді
  • 1 має цю проблему
  • 4 перегляди
  • Остання відповідь від cor-el

more options

I just started up an old session and made new tabs for several links, but they're all blank pages and refuse to load up. I try to search for things by typing in the address box up top, but hitting enter does nothing, the browser simply refuses to search for what I typed. In short, I'm stuck where I am and can't go anywhere.

It may be due to installing that new windows update, but I'm not sure.

I just started up an old session and made new tabs for several links, but they're all blank pages and refuse to load up. I try to search for things by typing in the address box up top, but hitting enter does nothing, the browser simply refuses to search for what I typed. In short, I'm stuck where I am and can't go anywhere. It may be due to installing that new windows update, but I'm not sure.

Усі відповіді (2)

more options

Hi Paul,

I understand you are having difficulties starting up your old session tabs and the address bar is not working.

You could try to see if your Firefox is up to date to see if that fixes the issue.

To manually do this:

  1. On the top right, click the menu button
  2. Click Help towards the bottom
  3. Click About at the bottom
  4. The second row of text will determine if your Firefox is up to date.

Supporting article:

[[Update Firefox to the latest release|https://support.mozilla.org/en-US/kb/update-firefox-latest-release]]

If Firefox is up to date, you could try rebooting Firefox in safe mode. Safe mode starts Firefox with a limited amount of files:

  1. Click the menu button
  2. Click Help
  3. Select Restart with with Add-ons Disabled
   OR
  1. Hold down the shift key while starting Firefox

Supporting article:

[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems|https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems]]


Let me know if this helps or if I could assist you further!

Змінено WMagicModel

more options

Quote: I just started up an old session

How did you start this old session?

Did you place an older copy of sessionstore.jsonlz4 in the profile folder or did you use a session manager extension?

The old sessionstore.jsonlz4 might not be compatible or might otherwise be corrupted.

You can look at this tool to inspect a compressed sessionstore file.