Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

When I try to download anything from anywhere it fails.

  • 3 відповіді
  • 1 має цю проблему
  • 7 переглядів
  • Остання відповідь від FredMcD

more options

The files still appear in my destination folder but they are all 0 KB. This problem appeared completely out of the blue. I already tried resetting Firefox and all the solutions suggested here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

The files still appear in my destination folder but they are all 0 KB. This problem appeared completely out of the blue. I already tried resetting Firefox and all the solutions suggested here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Обране рішення

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

Читати цю відповідь у контексті 👍 1

Усі відповіді (3)

more options

Вибране рішення

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

more options

FredMcD said

philipp said
hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

Well that worked like a charm. Can't believe it was this simple. Thank you so much.

more options

Glad to help. Safe Surfing.