Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firfox just auto updated me to 71.0 64 bit and EVERYTHING vanished without warning. Is anything recoverable?

  • 2 відповіді
  • 1 має цю проблему
  • 3 перегляди
  • Остання відповідь від FredMcD

more options

Basically, the 71.0 auto update hit me with no advance warming and told me that firefox was restarting. After the fact, I got the pop up notification that the install had wiped out everything; bookmarks, cookies, logins, stored info are now invisible. Was anything saved on my local drive and if so, how can I recover it? I'm trying to figure out the file system retroactively, but don't have the time and patience at this instant in time. Really loved Firefox since its inception... until now!

No, didn't use a Firefox sync account... I'm ancient and don't like my data floating around where I can't at least pretend to control it. Nothing shows up in the "profile manager"

"You have not lost any personal data or customizations. If you’ve already saved information to Firefox on this computer, it is still available in another Firefox installation." Is this the key? If so, where's the previous installation hiding?

Basically, the 71.0 auto update hit me with no advance warming and told me that firefox was restarting. After the fact, I got the pop up notification that the install had wiped out everything; bookmarks, cookies, logins, stored info are now invisible. Was anything saved on my local drive and if so, how can I recover it? I'm trying to figure out the file system retroactively, but don't have the time and patience at this instant in time. Really loved Firefox since its inception... until now! No, didn't use a Firefox sync account... I'm ancient and don't like my data floating around where I can't at least pretend to control it. Nothing shows up in the "profile manager" "You have not lost any personal data or customizations. If you’ve already saved information to Firefox on this computer, it is still available in another Firefox installation." Is this the key? If so, where's the previous installation hiding?

Змінено rbarbera

Усі відповіді (2)

more options
more options