Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Other bookmarks folder Bookmarks are not restored...

more options

i made a backup of my bookmarks both json and html

than i restored via file restore, tried both json and html

with html i get nothing.

with json i get all my latest bookmarks EXCEPT the other bookmarks bookmarks that is empty...

i need them. they are the latest ones, i had not placed in folders yet... important

i tried a restore from latest days bookmarks backup, same, i just get the bookmarks folders of that day but the other bookmarks keeps empty...

thank you

i made a backup of my bookmarks both json and html than i restored via file restore, tried both json and html with html i get nothing. with json i get all my latest bookmarks EXCEPT the other bookmarks bookmarks that is empty... i need them. they are the latest ones, i had not placed in folders yet... important i tried a restore from latest days bookmarks backup, same, i just get the bookmarks folders of that day but the other bookmarks keeps empty... thank you

Усі відповіді (2)

more options

How many bookmarks do you have and are you possibly using Sync to sync bookmarks to a mobile device?

If you do not get the Other Bookmarks folder and its content and you also can't find them elsewhere if you use a search for a known bookmark then there might have been a problem with places.sqlite.
That might also explain why the html backup isn't working.
You can check this by opening the HTML backup in a Firefox tab.
In an HTML backup the Other Bookmarks folder is a sub folder of the Bookmarks Menu folder.

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once, so you can check the list for a sudden drop in the count.
You also see this count in the Restore menu drop-down list.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
more options

Sorry to hear about this problem. Why were you backing up and restoring? Was there already a problem with bookmarks?