Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

browers

  • 10 відповідей
  • 1 має цю проблему
  • 13 переглядів
  • Остання відповідь від FredMcD

more options

while browsing the pages go black and then i have to reload pages. also my highlights images won't display any more.

while browsing the pages go black and then i have to reload pages. also my highlights images won't display any more.

Усі відповіді (10)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

This did not solve anything, still won't display highlights and browser quits and have to restart searches

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

more options

I notice this extension in your System Details list: Bing Search Engine That is not the official search engine that shows as Bing with ID "bing@search.mozilla.org" in your list.

more options

Either I am a dumbass or nothing is helping.. Is there no actual people support for Firefox because I am ready to just remove the whole fucking thing!

more options

I am an older gentleman with little computer knowledge and it doesn't make sense to have a program that doesn't offer customer support

more options

I took Firefox completely out of my computer(uninstalled and re-installed it). this still didn't resolve the problem. I had a full diagnostic done and no malware or viruses were detected

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

more options

this didn't help

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia