How should I report difficulties with Firefox on two financial sites
After many, many smooth years of using FF (Windows), I am unable to fully use FF at two financial sites. Is this information useful to the Mozilla/FF team? If so how can I report. BTW I can use Edge to complete these functions that FF is no longer able to complete.
Змінено craigsc
Усі відповіді (1)
You have come to the right place.
Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}