Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Unable to Access Prodigy eMail

  • 1 відповідь
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від FredMcD

pareider
pareider
more options

I am currently unable to access my Prodigy.net email thru the FireFox browser. I have cleared the cache and deleted cookies and am still unable to access https://mail.yahoo.com without being redirected to currently.com. Both AT & T and Yahoo indicated that this is a Firefox issue and I need to speak with Mozilla. Please provide a telephone number that I can speak with one of your representatives ASAP to resolve this issue.

Thank you for your prompt response.

Patricia Reider

I am currently unable to access my Prodigy.net email thru the FireFox browser. I have cleared the cache and deleted cookies and am still unable to access https://mail.yahoo.com without being redirected to currently.com. Both AT & T and Yahoo indicated that this is a Firefox issue and I need to speak with Mozilla. Please provide a telephone number that I can speak with one of your representatives ASAP to resolve this issue. Thank you for your prompt response. Patricia Reider

Обране рішення

Not Redirecting properly = cookies

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Читати цю відповідь у контексті 👍 0

Усі відповіді (1)

FredMcD
FredMcD
more options

Вибране рішення

Not Redirecting properly = cookies

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.