Firefox Not Saving Imported Data from Chrome - MacOS Catalina
Hi All! Need some help for a client please :) iMac 27in (late 2013) Processor = 3.2Ghz Quad Core Intel Core i5 Memory = 8GB DDR3 MacOS Catalina = 10.15.7 1TB HDD Not sure if this is a MacOS thing or a Firefox thing. My client would prefer to use Firefox, currently using Chrome. However - whenever they close Chrome or shutdown / restart the computer, Firefox looses everything and they have to re-import all the data from Chrome. This is happening on a continual basis. It's simply not saving any data / settings that are imported from Chrome.
Thanks!
Усі відповіді (4)
First, check this out:
Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
AFAIK Firefox is completely installed and not running from the DMG file
https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save
Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.
Macs: Make sure you install Firefox properly and that you do not run
Firefox from within the DMG (Disk Images) file.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Also check out; https://support.mozilla.org/en-US/search?q=Chrome