Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Weird non-working issue

  • 1 відповідь
  • 0 мають цю проблему
  • 4 перегляди
  • Остання відповідь від TyDraniu

more options

Hello, I recently installed and uninstalled HitFilm. After doing that, Firefox is non-functional. I tried uninstalling and reinstalling (which required using Revo Uninstaller, because the program read as running even though it wasn't). Now when I install Firefox, it says that VRUNTIME140_1DLL was not found, even though the file is clearly in the Programs folder. Firefox installs, but won't navigate to any web pages. Chrome and Microsoft Edge work fine. I asked someone at the computer store and they were completely flummoxed. Please help!

Hello, I recently installed and uninstalled HitFilm. After doing that, Firefox is non-functional. I tried uninstalling and reinstalling (which required using Revo Uninstaller, because the program read as running even though it wasn't). Now when I install Firefox, it says that VRUNTIME140_1DLL was not found, even though the file is clearly in the Programs folder. Firefox installs, but won't navigate to any web pages. Chrome and Microsoft Edge work fine. I asked someone at the computer store and they were completely flummoxed. Please help!

Усі відповіді (1)

more options
  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017, 2019 and 2022 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox