Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Can't add a valid email address to my address book

  • 4 відповіді
  • 1 має цю проблему
  • 22 перегляди
  • Остання відповідь від Queenmab100

more options

I am trying to add what looks to me like a valid email address to my address book but when I input the email address into the "email address" field and press "return", the box around the address turns red and it will not let me add it. See screenshot attached. What am I doing wrong?

Thanks for your help.

PS I changed the email address slightly so I'm not posting the real email address in a public forum, but the real one is in the same format as this one.

I am trying to add what looks to me like a valid email address to my address book but when I input the email address into the "email address" field and press "return", the box around the address turns red and it will not let me add it. See screenshot attached. What am I doing wrong? Thanks for your help. PS I changed the email address slightly so I'm not posting the real email address in a public forum, but the real one is in the same format as this one.
Прикріплені знімки екрана

Обране рішення

I tried to add your address to my Personal address book, and it succeeded without any hitch at all. See my screenshot (click for larger view) below.

You don't by any chance already have that email address in another address book, do you?

Читати цю відповідь у контексті 👍 0

Усі відповіді (4)

more options

Вибране рішення

I tried to add your address to my Personal address book, and it succeeded without any hitch at all. See my screenshot (click for larger view) below.

You don't by any chance already have that email address in another address book, do you?

more options

Since you were able to add it without a problem, I deleted the contact from my address book (only in there once) and restarted TB. Then, added it without problem. Ah, the mysteries of cyberspace!  :-)

Thanks for your quick response.

more options

You are entirely welcome. I wish you no more problems with TB that can't be solved by either restarting TB or restarting Windows.

more options

From your lips (or computer?) to God's ears!  :-)