Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

confirmation email code

  • 2 відповіді
  • 0 мають цю проблему
  • 7 переглядів
  • Остання відповідь від Terry

agg482
agg482
more options

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client online. Still never receive confirmation code email.

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client online. Still never receive confirmation code email.

Усі відповіді (2)

Dropa
Dropa
more options

That would mean the Primary registered email on the Firefox account doesn't match the sync Firefox account. You need to verify which is the Primary Firefox account your trying to sync with.

Terry
Terry
more options

There have been several such reports. In the thread linked below, the user was able to get the problem fixed by creating a support reference.

https://support.mozilla.org/en-US/questions/1419188