Sorry, but have a look. https://support.mozilla.org/en-US/questions/1286905 https://www.mozilla.org/en-US/firefox/features/sync/

Sorry, but have a look. https://support.mozilla.org/en-US/questions/1286905 https://www.mozilla.org/en-US/firefox/features/sync/

But that's just it there was a successful sync on the 2nd of December where all data such as bookmarks and accounts were transferred to this computer but it refuses to do that sync again

Looking at my screenshot, I have multiple devices and versions of Firefox. How many devices are involved in your sync?

I assume you mean these? I know my previous version of Windows or my previous device show up here. I assume I am just screwed then

GREAT! Glad to see more than 1 device. Since the computer is missing data, you should be able to see the data from the other devices in the sync tab like my screenshot. From there you can get the data. Sometimes sync is slow to retrieve data.

Also, take a look at your sync settings. see screenshot

Thank you but I don't think they are different devices just different sigins on this PC as I never wanted to sync multiple devices. I just thought there was some sort of backup built in to Sync. Now I at least know better.

Only 1 pc... ooohhhhhhhh Here is info I found. see screenshot It says that the data should download, but I think since you currently have nothing, that will sync up, but for your sake I hope I'm wrong.

If you can log into your account on another device and see if it gets data.

I guess when I started this computer and synced to Firefox it overwrote all the data and left me as it. Well it isn't the end of the world but it would have been nice to have. Thank you for your time and have a merry christmas or happy holidays if you prefer

The data said "If a client is lost, a new client can be connected to the Sync account and the data from the server will be pulled down." Report back in a few days and let us know if it pulls down. Get Firefox on your phone and log into your Firefox account as a test. I'm curious...

I tired this on another device, a laptop that I have but it could only sync what I already have gotten on this computer. I don't think i have any chance to get them back at this point so I'll have to live without them but thank you for trying to help me