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  • 1 відповідь
  • 0 мають цю проблему
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  • Остання відповідь від cor-el

Rug8Int
Rug8Int
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I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot upload data on my web site. Other people can open that login page on their computers buy I can't on mine. Where is the problem?

This is the message I get


'Secure Connection Failed

An error occurred during a connection to vip.ventraip.com.au. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.'
I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot upload data on my web site. Other people can open that login page on their computers buy I can't on mine. Where is the problem? This is the message I get ''''Secure Connection Failed An error occurred during a connection to vip.ventraip.com.au. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.''''

Усі відповіді (1)

cor-el
cor-el
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  • Top 10 Contributor
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You can check the connection settings and check for possible issues with a Proxy or VPN service.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See also:

Boot the computer into Windows Safe Mode with network support to see if that has effect.

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