Youtube and some other site not loading
Dear Firefox Support,
I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully display. I've attached a video link demonstrating the problem for reference: Video Link Video Link.
Could you please look into this issue? I’ve tried clearing the cache and disabling extensions, but the problem persists.
Thank you for your support.
Best regards,
Усі відповіді (3)
Thanks for the video, wish more users did the same. What OS? If windows, what security software are you running? What does your internet connection speed look like? WiFi or LAN? Can you ping youtube.com and post a few results like mine. see screenshot
Its windows 10 firewall is default windows defender Wifi
Ping https://prnt.sc/FoHKxkka_-61
Note: The issue is only in Firefox, in other browser its working fine.
What is your DNS setup on the computer, browser, and router? For me, everything is set using 1.1.1.1 / 1.0.0.1 Can you also try this handy tool. https://www.grc.com/dns/benchmark.htm
Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.