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Some messages download fine but sometimes nothing shows up in the inboxes

  • 2 відповіді
  • 0 мають цю проблему
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  • Остання відповідь від bhdavis

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Hi,

I've searched this problem a number of times and not come up with a solution. I've been a Thunderbird user for decades and this is a new problem to me.

I have 3 email accounts in Thunderbird. One of the three is very old and has dozens of subfolders with old message storage. The other two have one or two subfolders at the most. All 3 accounts seem to have this same problem.

Ninety % of the time all messages download and appear in their inboxes just fine. But sometimes I'll get downloading X-number of messages in the bottom left corner of Thunderbird but nothing shows up in any of the inboxes. I check all TRASH and JUNK folders and they are all empty (I used EMPTY TRASH ON EXIT as a setting in all accounts to empty the TRASH folder).

If I go to the online servers for these three accounts no messages show up there that haven't already been downloaded to my inbox and seen by me. So it would appear there actually were no new messages to download even though Thunderbird indicated there were.

A few weeks ago I searched out and found instructions for using the REPAIR FOLDER feature and ran that on the inboxes. On one account 3 old messages I don't think I'd seen did indeed appear. But use of the REPAIR FOLDER feature since then has had no effect at all.

I use JUNK settings but rarely see anything show up in my JUNK boxes. Perhaps that's a clue?

Can anyone enlighten me on what is happening?

Thanks, BH

Hi, I've searched this problem a number of times and not come up with a solution. I've been a Thunderbird user for decades and this is a new problem to me. I have 3 email accounts in Thunderbird. One of the three is very old and has dozens of subfolders with old message storage. The other two have one or two subfolders at the most. All 3 accounts seem to have this same problem. Ninety % of the time all messages download and appear in their inboxes just fine. But sometimes I'll get downloading X-number of messages in the bottom left corner of Thunderbird but nothing shows up in any of the inboxes. I check all TRASH and JUNK folders and they are all empty (I used EMPTY TRASH ON EXIT as a setting in all accounts to empty the TRASH folder). If I go to the online servers for these three accounts no messages show up there that haven't already been downloaded to my inbox and seen by me. So it would appear there actually were no new messages to download even though Thunderbird indicated there were. A few weeks ago I searched out and found instructions for using the REPAIR FOLDER feature and ran that on the inboxes. On one account 3 old messages I don't think I'd seen did indeed appear. But use of the REPAIR FOLDER feature since then has had no effect at all. I use JUNK settings but rarely see anything show up in my JUNK boxes. Perhaps that's a clue? Can anyone enlighten me on what is happening? Thanks, BH

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You talk about downloading so I guess these are all POP accounts, right? How old were the messages that appeared after repairing the folder? Do you keep a lot of mail in those inboxes?

If this was an IMAP account, it could be that you have some filter in Thunderbird not working as expected and causing messages to disappear before you get to see them, both locally and on the server, but if the accounts are POP, and you may see or have seen in Thunderbird all the messages that are on the server, then there is nothing else to download…

And further repairing the folder might have no effect simply because, after the first repair, the folder index may already be OK and there is nothing else to repair…

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Thanks. These are indeed POP accounts. Should have thought to mention that.

The three messages that suddenly appeared were a week or so old if I remember correctly.

Also I have Thunderbird set to leave messages on the servor for AT MOST 14 DAYS.

Turns out on further examination I also had 2 of the 3 accounts checked for LEAVE ON SERVOR UNTIL I DELETE THEM and unchecked on the other account. After the folder repair it was on one of the UNTIL I DELETE THEM that the old messages showed up.

HOWEVER..............

Yesterday I turned off JUNK MAIL controls for all three accounts and so far the problem hasn't reoccurred. Time will tell but hopefully that has solved it.

Thanks again for the input. BH

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