Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Problem with Thunderbird/VPV

  • 5 відповідей
  • 0 мають цю проблему
  • 8 переглядів
  • Остання відповідь від Thunderbird Support

more options

Using Nord VPN:

  All gmail accounts are set up for imap on Thunderbird:
    1) With VPN on, I cannot send/receive emails from/to my gmail accounts using Thunderbird.
    2) With VPN off, I can send/receive emails from/to my gmail accounts
    3) With VPN on or off and logged directly on mail.google.com, I am able to send/receive emails

And, yes, I have tried different port numbers and all server info is correct for imap on Thunderbird as indicated by #2 above. This change happened overnight and Thunderbird always worked faultlessly with Nord VPN for years. I don't think we can blame Nord VPN for this, given #3 above.

Your thoughts?

Using Nord VPN: All gmail accounts are set up for imap on Thunderbird: 1) With VPN on, I cannot send/receive emails from/to my gmail accounts using Thunderbird. 2) With VPN off, I can send/receive emails from/to my gmail accounts 3) With VPN on or off and logged directly on mail.google.com, I am able to send/receive emails And, yes, I have tried different port numbers and all server info is correct for imap on Thunderbird as indicated by #2 above. This change happened overnight and Thunderbird always worked faultlessly with Nord VPN for years. I don't think we can blame Nord VPN for this, given #3 above. Your thoughts?

Усі відповіді (5)

more options

Talk to your VPN provider whether they started blocking POP/IMAP, and SMTP protocols. Webmail is HTTPS, and has got nothing to do with it.

Змінено christ1

Корисно?

more options

Корисно?

more options

Spoke with Nord, they were unable to give me guidance other than to try all the things I already had. They are not blocking POP/IMAP, and SMTP protocols. Also tried split tunneling and that didn't work either.

Корисно?

more options

Thunderbird Support said

Spoke with Nord, they were unable to give me guidance other than to try all the things I already had. They are not blocking POP/IMAP, and SMTP protocols. Also tried split tunneling and that didn't work either.

Have you considered that Google may be refusing you? You have a VPN that is reporting you to be where i the world? And you have a phone without Nord that reports to to be somewhere very different to where NORD is dropping you off. What this is not is a Thunderbird issue. What this is, is a VPN issue.

It is quite simple, if it works without NORD, then the issue is not Thunderbird. It might be your antivirus, it might be your backup solution. But the only common factor you have identified is your VPN.

Корисно?

more options

As I mentined in my original message, I have no problem logging directly into my Google accounts to get my emails with the VPN on or off. The VPN server is in NY, although I have also used double VPN to do the same without problem.

Корисно?

Запитати

Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.