Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

I clicked on the email response message to activate my account but received a "Something is wrong" message stating that there was a problem activating my account. What's the problem?

  • 1 відповідь
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від haven141

more options

I was trying to follow up on the email I received to activate my account. I clicked on the weblink but received the "Something is wrong" message

I was trying to follow up on the email I received to activate my account. I clicked on the weblink but received the "Something is wrong" message

Усі відповіді (1)

more options

Perhaps the "Something is wrong" message" itself is what is wrong. Despite the message, I seem to have been able to open the account.

Having some information about what might be wrong or what to do about it would be helpful and appropriate, rather than simply encourage people to guess. I've been wasting a lot of time trying to get the new Firefox 4 to work, and the dysfunction of the Help and Support system has been more part of the problem than a meaningful source of solutions.