We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

My ctrl button doesn't work with other keys

  • 6 відповідей
  • 2 мають цю проблему
  • 128 переглядів
  • Остання відповідь від cor-el

more options

Hello: I am unable to use the ctrl+t (open new tab), ctrl+c or ctrl+v (copy/paste) among other ctrl commands while using firefox. I know that the ctrl key itself is not broken as I am able to use the ctrl+backspace and ctrl+forward (return to last page viewed) functions.

Many of the help sites I've seen focus on uninstalling the ask.com toolbar. I uninstalled ask.com toolbar once, and the ctrl key started working again. The problem came back within a week, however, and ask.com is not a factor anymore as it has already been uninstalled. What else can I do to fix this problem? Any advice would be appreciated.

I have already tried restarting firefox in safe mode, and this did not solve the problem.

J

Hello: I am unable to use the ctrl+t (open new tab), ctrl+c or ctrl+v (copy/paste) among other ctrl commands while using firefox. I know that the ctrl key itself is not broken as I am able to use the ctrl+backspace and ctrl+forward (return to last page viewed) functions. Many of the help sites I've seen focus on uninstalling the ask.com toolbar. I uninstalled ask.com toolbar once, and the ctrl key started working again. The problem came back within a week, however, and ask.com is not a factor anymore as it has already been uninstalled. What else can I do to fix this problem? Any advice would be appreciated. I have already tried restarting firefox in safe mode, and this did not solve the problem. J

Усі відповіді (6)

more options

I wonder whether your keys work differently than mine? For me, back and forward use the Alt key rather than the Ctrl key. ???

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Restarting firefox in safe mode does not work for me. I stated that in my initial post. Do you have any other suggestions?

more options
more options

Hi - I tried creating a new profile but that didn't work either...

more options