Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Second Try Today. I have not been able to access the web via Firefox since your recent upgrade.

  • 2 відповіді
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від Hasan

SGrantKC
SGrantKC
more options

This is my second effort to reach Mozilla help today. Previous attempt to confirm via e-mail said you didn't receive my reply.

My problem with Mozilla is that I cannot access the web since your most-recent update. Your browser forces me to use Google and I do not want to use Google.

It tells me 'An Incompatible Browser Has Been Detected ' or tells me the file cannot be found.

This is my second effort to reach Mozilla help today. Previous attempt to confirm via e-mail said you didn't receive my reply. My problem with Mozilla is that I cannot access the web since your most-recent update. Your browser forces me to use Google and I do not want to use Google. It tells me 'An Incompatible Browser Has Been Detected ' or tells me the file cannot be found.

Змінено cor-el

Усі відповіді (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Hasan
Hasan
more options

Cannot connect after upgrading Firefox

https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox

Check and tell if its working.